Book your room

Book your room – CocoLaPalm
Terms & Condition

Property Cancellation Policy

A valid credit card is required to guarantee your reservation. You can choose to enter your credit card details on a secure server, email, fax or you may call our reservation department at 1800-896-0987 with the necessary information.

Reservations cancelled or modified to reduce the length of stay will attract a penalty.

To receive a refund of any deposits, reservations must be cancelled 21 days prior to arrival during the date range of December 20 to April 14th (Winter Season) and 14 days prior to arrival from April 15 – December 9(Summer Season).

Exception: December 23 to January 1 and February 1 to February 28 cancellation must be done 30 days prior to arrival.

All reservations require two (2) nights deposit.

WINTER SEASON -  Cancellations 30 days or more prior to arrival Dec 23-Jan 01 & Feb 1-29th -No charge.

Cancellations 29 days or less prior to arrival and No Shows - 2 nights penalty.

Other Winter Dates 21 days or more prior to arrival - No Charge.

Cancellations 20 days or less prior to arrival and No Shows - 2 nights penalty.

SUMMER SEASON -  Cancellations more than 14 days prior to arrival - No Charge.
Cancellations 13 days or less prior to arrival and No Shows – 1 night penalty.